Privacy Policy

Intellectual Property Protection

The term "Intellectual Property Rights" means copyrights, database rights, trade marks, trade names, domain names, rights in logos, get-up and content, inventions, trade secrets and know-how, patents, all rights of whatever nature in computer software and data, all rights of privacy and all intangible rights and privileges of a nature similar to any of the above, in every case in any part of the world and whether or not registered; and including all granted or pending registrations, and all rights to make applications for registration in respect of any of the same.

All Intellectual Property Rights in the Content and design of the Sites and any material emailed to you or otherwise supplied to you in conjunction with our online products are the property of Company and/or its licensors. You may not use or reproduce any Company Intellectual Property, including any trademarks, registered or unregistered, (such as the Company name and logo or other trade names appearing on the Sites) for any reason without written permission from Company.

The software which operates the Sites is proprietary software and you may not use it except as expressly allowed under these Terms. You may not copy, reverse engineer, modify or otherwise deal with the software.

Use of Company Content

You may retrieve and display Company Content on a computer screen or mobile telephone or other electronic device, print individual pages on paper (but not photocopy them) and store such pages in electronic form for your personal, noncommercial use. If you do download material from the site all copyright and other notices must be kept intact.

Except as expressly set out above, you may not reproduce, modify or in any way commercially exploit any of the Content of the Sites. In particular, you may not do any of the following without prior written permission: reproduce, store in or introduce into any retrieval system, or transmit any part of any Company publication or Sites, in any form or by any means, electronic, mechanical, photocopying, recording or otherwise. You may not reverse engineer, modify, decompile, disassemble or translate the content. You may not display the content on a public bulletin board, ftp site, website, chat room or by any other unauthorised means. Written materials provided in printed or electronic form may not be modified, adapted, translated, or used to create derivative works without the prior written consent of Company.

Any use of Company Content not specifically permitted above is expressly prohibited. Requests for permission for other uses may be sent to Block no. 1-2-3, 1st floor, Kanishka Apartment, Jaitala Road, Nagpur – 440036 or by email to info@thinkonic.com and may be subject to a fee.

Licence Fee, Payment, and Transactions

Access to certain Company Content may be subject to a fee or subscription. All payments (including applicable taxes such as GST where applicable) must be made in advance in a currency specified by Company. You are responsible for the payment of all charges associated with the use of the Sites using your username, password or ID.

There may be from time to time opportunities to use the Sites to purchase products or services from third party suppliers. In that event, your contract for such products will be with the third party provider and not with Company. All refunds that relate to Company products or services are at the discretion of Company. Any product specific offers, conditions or terms are stated at the point of purchase for that product.

Terms and Termination

Company may, at its discretion, terminate or suspend individual or group access to all or part of the Sites (including any right to access and use Company Content) with or without cause by delivering notice to you. The rights of termination are in addition to all other rights or remedies of Company provided in these Terms or by law.

Changes to the Site

Company reserves the right, in its discretion, to suspend, change, modify, add or remove portions of Company Content available on the Sites at any time and to restrict the use and accessibility of the Sites.

Registration, Passwords and Responsibilities

Some parts of the Sites require registration. You are solely responsible for the confidentiality and use of and access to the Company Content and Sites using your username, password or ID. You agree to immediately notify Company if you become aware of any loss or theft of any username, password or ID or any unauthorised use of a username, password, ID, or any other login details. Company reserves the right to monitor and record activity on the Sites, including access to Company Content.

Privacy and Data Protection

Thinkonic is committed to protecting your personal data in accordance with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act, 2023 (DPDPA). For users outside India, we also align our practices with globally recognised privacy principles including those under the General Data Protection Regulation (GDPR).

Data We Collect

When you use our website or services, we may collect the following categories of personal data: (a) Identity data — name, designation, and organisation; (b) Contact data — email address, phone number, and postal address; (c) Usage data — pages visited, time spent, browser type, device information, and IP address; (d) Communication data — messages submitted through contact forms, email, or WhatsApp; (e) Transaction data — billing details and payment records where applicable.

We collect this data only when you voluntarily provide it (for example, by filling in a form or contacting us) or when it is generated automatically as you navigate our website.

How We Use Your Data

We use your personal data for the following purposes: (a) to respond to your enquiries and provide the services you have requested; (b) to send service-related communications, including updates, invoices, and support messages; (c) to improve our website, products, and services based on usage patterns; (d) to comply with legal obligations under applicable Indian law; and (e) to send marketing communications where you have given explicit consent, and to withdraw that consent at any time.

We do not sell, rent, or trade your personal data to third parties. We may share data with trusted service providers who process it on our behalf under confidentiality obligations, or where required by law or a court order.

Cookies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyse traffic, and understand user behaviour. Cookies are small text files stored on your device. You may disable cookies through your browser settings; however, doing so may affect the functionality of certain parts of the website.

We use strictly necessary cookies (required for the site to function), analytical cookies (to understand how visitors use the site), and functional cookies (to remember your preferences). We do not use cookies to serve third-party advertising.

Data Retention

We retain personal data only for as long as is necessary to fulfil the purpose for which it was collected, to provide our services, and to comply with applicable legal, tax, and regulatory obligations. When data is no longer required, we delete or anonymise it in a secure manner.

Your Rights

Under the Digital Personal Data Protection Act, 2023 and applicable global privacy frameworks, you have the following rights in relation to your personal data: (a) the right to access the personal data we hold about you; (b) the right to correct inaccurate or incomplete data; (c) the right to erasure of your data where it is no longer required; (d) the right to withdraw consent at any time where processing is based on consent; (e) the right to nominate a representative to exercise rights on your behalf in the event of death or incapacity; and (f) the right to grievance redressal.

To exercise any of these rights, please contact us at info@thinkonic.com. We will respond to verified requests within a reasonable timeframe and in accordance with applicable law.

International Data Transfers

Where your data is transferred outside India — for example, when using cloud-based tools or services hosted internationally — we take appropriate steps to ensure that such transfers are protected by adequate safeguards consistent with the requirements of Indian data protection law and, where relevant, GDPR. By using our website and services, you acknowledge that your data may be processed in countries other than your country of residence.

No Warranty, Disclaimer of Liability and Indemnity

While every effort has been made to ensure the high quality and accuracy of the Sites, Company makes no warranty, express or implied, concerning the Content of the Sites, which is provided "as is". Company expressly disclaims all warranties, including but not limited to warranties of fitness for a particular purpose and warranties of satisfactory quality.

In no event will Company, its affiliates or other suppliers be liable for direct, special, incidental, or consequential damages (including, without limitation, damages for loss of business profits, business interruption, loss of business information or other pecuniary loss) arising directly or indirectly from the use of (or failure to use) or reliance on the Content, even if Company has been advised of the possibility that such damages may arise. Company does not guarantee the accuracy or timeliness of the Content appearing on the Sites, or that the Sites or related systems are free from viruses or other contaminating or destructive properties.

In the event that Company incurs any liability whatsoever, the aggregate liability shall not exceed the amount that you originally paid for the service. Except in respect of fraudulent misrepresentation, the Terms together with any order form and payment method instructions set forth the entire agreement and understanding of the parties relating to the subject matter herein. Any prior written or verbal agreements are superseded by the Terms.

Force Majeure

Company, its affiliates and its information providers will not be liable or deemed to be in default for any delay or failure in performance or interruption of the delivery of Company Content resulting directly or indirectly from any cause or circumstance beyond its or their reasonable control, including but not limited to failure of electronic or mechanical equipment or communication lines, telephone or other interconnect problems, computer viruses, unauthorised access, theft, operator errors, severe weather, earthquakes or natural disasters, strikes or other labour problems, wars, or governmental restrictions.

Links to Third Party Websites

The Sites may contain links and pointers to Internet sites maintained by third parties. Company does not operate or control in any respect any information, products or services on such third party sites. Links are provided solely for your convenience, and do not constitute any endorsement by Company and/or its suppliers. You assume sole responsibility for use of third party links and pointers.

Miscellaneous Changes to Terms

Company may, at its discretion, change these Terms (including those relating to your use of the Sites and/or the Company Content). When the Terms are changed, Company will notify you by email or by publishing details of those changes by including them in these Terms.

Rights of Reply

If at any time you, or your organisation, have a complaint or comment to make about the Content featured within the Sites they should contact the editor for that particular product whose details can be found on the product pages in question.

Advertising and Third Party Content

Parts of the Sites may contain advertising or other third party content. Advertisers and other content providers are responsible for ensuring that material submitted for inclusion on the Sites complies with international and national law. Company is not responsible for any third party content or error, omission or inaccuracy in any advertising material.

Invalid Provision

If any provision of the Terms is held to be invalid by a court of competent jurisdiction, Company shall amend the invalid provision in such reasonable manner as achieves the intention of the parties without illegality, or at Company's discretion such provision may be severed from this agreement and the remaining provisions shall nevertheless remain in full force and effect.

Governing Law and Jurisdiction

These Terms shall be governed by, and construed in accordance with, the laws of India, including but not limited to the Information Technology Act, 2000, the Digital Personal Data Protection Act, 2023, and the Consumer Protection Act, 2019, as applicable.

The parties irrevocably agree that the courts of competent jurisdiction at Nagpur, Maharashtra, India shall have exclusive jurisdiction to settle any dispute which may arise out of, under, or in connection with these Terms or the legal relationship established by them.